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The Role of an Enterprise Resource Planning (ERP) Consultant: A Complete Guide

Writer's picture: Richard KeenlysideRichard Keenlyside

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TL;DR

An Enterprise Resource Planning (ERP) consultant plays a crucial role in business transformation by helping organisations select, implement, and optimise ERP systems like SAP S/4HANA, Oracle Fusion, Microsoft Dynamics, and NetSuite. They provide strategic guidance, ensure seamless integration, and drive efficiency and cost savings across business functions.


What Is an ERP Consultant?

An ERP consultant is an expert who helps businesses implement and optimise ERP systems. These systems integrate core business processes like finance, supply chain, human resources, and customer relationship management (CRM) into a unified platform.


As an ERP consultant, my expertise spans SAP S/4HANA, Oracle Fusion, NetSuite, INFOR Cloud Suite, Microsoft Dynamics, and Manhattan Active SC. I have led major global transformation projects, ensuring seamless business process optimisation and technology integration.


Key Responsibilities of an ERP Consultant

An ERP consultant must balance technical expertise with business acumen. Their main responsibilities include:

1. ERP Selection and Implementation

  • Assess business needs and recommend the best ERP solution.

  • Guide organisations through RFP (Request for Proposal) processes.

  • Manage vendor negotiations to ensure cost-effective solutions.

2. Business Process Optimisation

  • Analyse existing workflows and identify efficiency gaps.

  • Streamline operations through automation and AI-driven analytics.

  • Integrate Robotic Process Automation (RPA) to enhance productivity.

3. Data Migration and Integration

  • Plan and execute data migration from legacy systems to modern ERP solutions.

  • Ensure seamless integration with CRM, WMS (Warehouse Management Systems), and financial software.

  • Maintain data security and GDPR compliance.

4. Change Management and Training

  • Develop training programs to ensure successful ERP adoption.

  • Manage resistance to change through stakeholder engagement and communication.

  • Provide ongoing technical support post-implementation.


Why Hire an ERP Consultant?

1. Reduce Costs and Improve ROI

A well-implemented ERP system can reduce operational costs by eliminating inefficiencies and automating workflows. An ERP consultant ensures businesses maximise ROI.

2. Improve Business Scalability

An ERP consultant helps scale business operations by implementing systems that support multi-location, multi-currency, and global supply chain management.

3. Enhance Data-Driven Decision Making

With integrated data analytics and reporting, ERP consultants help businesses make strategic, real-time decisions.

4. Ensure Compliance and Risk Management

By implementing data governance and cybersecurity best practices, ERP consultants mitigate risks associated with data breaches and regulatory violations.


Choosing the Right ERP Consultant

When hiring an ERP consultant, consider the following:

  • Industry experience – Have they worked in retail, manufacturing, finance, or logistics?Technology expertise – Are they proficient in SAP, Oracle, NetSuite, or Microsoft Dynamics?Proven track record – Can they demonstrate successful ERP implementations?

  • Change management skills – Can they ensure a smooth transition for employees?

  • Cost-effectiveness – Do they offer value-driven solutions?


Case Study: Successful ERP Implementation

At FitFlop, I led a global ERP transformation, replacing Microsoft Nav with NetSuite SaaS, aligning 250+ employees across locations, and reducing technical debt by £2.5M per year.

For Mothercare, I oversaw the ERP carve-out and transition, ensuring a £40M cost reduction and seamless integration with Manhattan WMS and Oracle Finance.


FAQs

1. How long does ERP implementation take?

The timeline varies, but mid-sized projects typically take 6-18 months, depending on complexity.

2. Which industries benefit most from ERP consulting?

Retail, manufacturing, finance, supply chain, healthcare, and technology industries benefit significantly.

3. What is the cost of hiring an ERP consultant?

Costs depend on experience, project scope, and ERP platform but typically range from £500 to £2000 per day.

4. Can ERP consultants help with cloud migration?

Yes, experienced ERP consultants manage cloud transitions, including AWS, Azure, and Google Cloud migrations.


Final Thoughts

An ERP consultant is a vital asset in modern business transformation. With expertise in SAP S/4HANA, Oracle Fusion, Microsoft Dynamics, and NetSuite, they drive efficiency, scalability, and compliance. If you're considering ERP implementation, choosing the right consultant can make all the difference.


Richard Keenlyside is a Global CIO for the LoneStar Group and a former IT Director for J Sainsbury’s PLC. For more insights, visit rjk.info.

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